frequently asked questions
All your questions, answered
What is Magnetic?
Is Magnetic suitable for teams that are scaling quickly?
Who uses Magnetic-what types of teams or industries is it designed for?
What sets Magnetic apart from other Project Management tools?
Is Magnetic Cloud Based?
What’s the learning curve for new users switching from spreadsheets or legacy tools?
Can I test Magnetic before committing to a paid plan?
What Support Does Magnetic Provide?
Is Magnetic suitable for hybrid and remote teams?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
What features does Magnetic offer?
Can Magnetic help with time tracking?
Does Magnetic have invoicing features?
Can I integrate Magnetic with other tools?
Does Magnetic Include Resource Management Capabilities?
Can I invite external users to collaborate on specific projects?
Can I create recurring projects or templates?
Does Magnetic have an accounting module?
Can we manage multiple offices - multi-company, multi-currency?
Can I build custom reports?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
What pricing plans does Magnetic offer?
Are there set-up fees?
Does Magnetic offer discounts for annual billing?
What is the ideal company size for Magnetic?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
How long does it take to implement Magnetic?
Does Magnetic provide training for teams?
Can you help migrate data from our old system?
Do I need to install any software?
What if my team has unique requirements?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
Does Magnetic comply with GDPR?
Can I control who has access to what in my organization?
What happens to my data if I cancel my subscription?
Is our data encrypted?
Does Magnetic support two-factor authentication?
Can our team sign in with Google?
Can we see who did what in our account?
What password rules does Magnetic enforce?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
How can I get support if I face an issue?
What are your support hours?
What should I do if I encounter a bug?
How can I request a new feature?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
What sets Magnetic apart from other tools?
Can i bring over my historical data?
We already use a tool, and it's fine" - why switch?
Is switching disruptive to work already in progress?
How do I get buy-in from my team to switch to Magnetic?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
Does Magnetic integrate with Quickbooks?
Does Magnetic integrate with other tools?
Does Magnetic have an open API?
What out-of-the-box integrations are available?
Need deeper detail or a guided walkthrough?
Book a demo and our team will tailor the setup to your unique workflows.
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