About Spur

To South African readers, ‘The Spur’ needs absolutely no introduction. But for the benefit of those elsewhere in the world, The Spur Corporation is a restaurant franchise with over 700 establishments, including the legendary chain of steak ranches that gives the holding company its name.

The Challenge

With more than 10 major brands and over 700 restaurants, one can only imagine the amount of marketing, advertising and other work that goes into keeping the likes of Spur, RocoMamas, Panarottis and Doppio Zero top of mind. This already gargantuan task was made more challenging by the processes they had in place, which included physical job bags and manual scheduling.

The Solution

One of the most popular drawcards of Magnetic is how it takes care of multiple aspects of business. In the case of Spur Corp, they called out automated scheduling, job assignment, real-time updates, customisable workflows, reporting, and easy access to information as the benefits they’ve enjoyed the most. These can be found in the following features of Magnetic:

• ‍Project Management: Simplified project tracking, scheduling, and financial oversight with intuitive tools designed to streamline workflows, reduce workload, and enhance the precision of every project phase.‍
• Timesheets: Precise timesheet software, crafted to enhance productivity and streamline billing processes, making time management accurate and effortless.‍
• Resource Management: Increased efficiency, insights, and more control with advanced resource management systems.‍
• Automations: Cutting-edge workflow automation that simplifies processes, reduces manual tasks, and allows focus on strategic growth opportunities.‍
• Reporting and Dashboards: Detailed, cross-departmental reporting that allows for informed, strategic business decisions based on real data.

‍Implementing Magnetic at Spur Corp

Although change management can be tricky to navigate – especially in big corporations – the migration to Magnetic only took The Spur Corporation about a week, and the challenges they faced “were pretty normal when moving from one platform to another and getting accustomed to the system.” This, according to their Traffic Coordinator, Meems Joseph.

In their words

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“I would highly recommend Magnetic to any business looking to streamline their scheduling and manage their workflow. The real-time updates and mobile accessibility have enabled us to respond quickly to any and all briefs coming in. I’d easily give Magnetic a 10 out of 10.”

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The Results

Since implementing Magnetic, Spur has managed to reduce human error, increase productivity, improve efficiency and avoid conflicts thanks to streamlined workflows, enhanced communication, and collaboration. Hours are now accurately tracked in timesheets and this has allowed them to free up some of their staff for higher-value tasks. Most importantly, Spur has found that adopting our technology has helped them increase customer satisfaction, which is the ultimate goal of any business.

‍Looking to improve scheduling for your team? Book a demo or sign up for a free trial.